FAQ

Bookings

Check In

Baggage

Passenger

Booking

What available options are there for flight booking?

  1. Website: www.flyorientthai.com.
  2. Call Center, Open Monday through Friday from 09.00 – 17.00 (UTC/GMT +7)
  3. Orient Thai Airlines head office at Donmueang Airport.
    Open daily from 08.00 – 17.00 (UTC/GMT +7)
  4. Orient Thai Airlines ticket counters at the airports where the airline operates.

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How to make a group booking?

For group bookings (more than 9 passengers), please contact the airline’s Group Sales Representative directly at Call Center, Monday through Friday from 09.00 – 17.00 (UTC/GMT +7).

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Can the passenger make a seat selection?

To ensure satisfaction, passengers can select their seats at the check-in counter on the travel date without any charge.

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Can the passenger make a flight cancellation?

After the airfare is fully paid and the booking is confirmed by the airline with booking reference and/or flight details, the passenger cannot cancel the booking and/or get a refund for the confirmed ticket.

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Any recommendations for passengers wishing to make connecting flights?

Passengers wishing to make a connecting flight to their destination, should allow approximately 2 to 3 hours for a flight connection.

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